Frequently Asked Questions
For your information and re-assurance here are our straight answers to some of the questions that you may ask.
Our goal is to build annual donations to Dreams Come True to at least £200,000 over a 2 - 3 year period. Research shows that other charities receive £hundreds of thousands, even £millions, every year from the recycling of textiles. Our aim is to make a major and positive difference to Dreams Come True and especially to the many terminally and seriously ill children on their waiting list.
Byronswell has a formal agreement with Dreams Come True that we will collect clothing and other items on behalf of the charity (see full list later). The amount donated per tonne is:
| Door to Door Collections (bags through letterboxes) | £70 |
|---|---|
| Textile Banks (usually in Recycling Sites, e.g. car parks) | £120 |
| One-off collections (usually schools and businesses) | £120 |
Dreams Come True is happy that these figures are fair and represent very good value, especially as the charity bears no risk, administration or costs.
Dreams Come True has no problem with Byronswell being profitable. We are making a very substantial investment in equipment, manpower, vehicles, fuel, storage and administration, to set up and manage a commercial operation of this size. We are bearing 100% of the financial risk.
The fact that the charity has asked a professionally managed, commercial recycling company like Byronswell to do everything for them really makes sense:-
Here is a summary of what we collect:
|
Bag collections |
|
|
|
|---|---|---|---|
|
Wearable Clothing |
Jewellery |
Wearable |
Soiled items |
The bags of donated textiles and other items are collected, weighed and then transported for onward sale in Eastern European second-hand shops, as well as other worldwide markets including Africa and Pakistan where recycled goods are much needed.
You can have total confidence that your unwanted clothes, textiles and household items are being partly turned into funding for Dreams Come True, and that they are being used again by people who really need them rather than going into a landfill site.
No problem – the more items you donate the more the charity receives. Please ensure that all bags left outside are waterproof and clearly show the name ‘Dreams Come True’.
Yes. With the charity’s approval, in some areas of the UK Byronswell are using up stock of older bags bearing the names of highly reputable recycling companies which have previously supported Dreams Come True, i.e. ‘European Textiles’ and ‘South West Textiles’.
Donations of items in these bags are definitely included in the monthly collection data received by the charity.
The collection will take place between 8am and 5pm on the day marked on your collection bag. The collection day is usually 3 – 4 days after the bag is left. Please put the bags outside where they can easily be picked up.
It would be unusual for your bag not to be picked up on the day shown. If this happens please call
0800 084 2757 and we will try to arrange to have your bags collected at a later date.
Never!
Yes. Please get in touch via our Contact page and we will be pleased to help you.
If you are worried about any aspect of a Dreams Come True/Byronswell collection, please call:
Freephone 0800 084 2757 or email the charity on recycling@dctc.org.uk.
False allegations about Byronswell were made by a tiny number of people some years ago and these comments were proven to be completely untrue. It is difficult if not impossible to have inappropriate information removed from the Internet. We are proud of our business.